Terms of Service
Effective Date: November 9, 2026 • Last Updated: November 9, 2026
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you or the entity you represent ("Merchant", "you", or "your") and EDI Engine: Wholesale & Retail ("EDI Engine", "we", "us", or "our"), governing your installation, access to, and use of our application and services available at https://www.ediengineapp.com.
By installing EDI Engine from the Shopify App Store or authorizing our OAuth integration, you agree to be bound by these Terms. If you do not agree, do not install or use the application.
2. Description of Service
EDI Engine provides software-as-a-service (SaaS) electronic data interchange translation and order synchronization connecting your Shopify store to retail trading partners (including Walmart, Target, Amazon Vendor Central, Costco, The Home Depot, and custom regional distributors). The service translates inbound ANSI X12 850 purchase orders into native Shopify Orders, generates outbound ANSI X12 856 Advance Ship Notices (ASNs), and synthesizes ANSI X12 810 Commercial Invoices.
3. Subscriptions, 14-Day Free Trial & Billing
14-Day Free Trial: All paid subscription tiers (Growth, Wholesale Pro, Enterprise) include a 14-day free trial. If you cancel prior to the end of the trial period inside Shopify Admin, you will not be charged.
Shopify Native Billing: All subscription fees, annual charges, and volume overage charges are processed through the Shopify Billing API and billed directly to your unified monthly Shopify invoice.
Overages: Purchase orders processed in excess of your tier's monthly allowance are billed at the published overage rate ($0.75 on Growth, $0.50 on Pro, $0.25 on Enterprise).
Cancellation: You may cancel or uninstall the application at any time directly through your Shopify Admin. Upon uninstallation, recurring subscription billing stops immediately.
4. Merchant Responsibilities & Trading Partner Agreements
You acknowledge and agree that:
- You are solely responsible for obtaining and maintaining valid supplier agreements with your retail trading partners.
- You are responsible for ensuring that product SKUs, UPC barcodes, and inventory quantities in your Shopify store match your buyer's catalog requirements.
- You are responsible for the physical fulfillment, packaging, and carrier handover of all wholesale orders.
5. Retailer Compliance & Chargeback Disclaimer
While EDI Engine incorporates automated pre-flight validation rules based on published retailer routing specifications (such as Walmart Retail Link, Target POL, and Amazon Vendor Central) to help prevent formatting violations:
EDI Engine does not warrant or guarantee that retail buyers will accept any shipment, invoice, or electronic transmission without deductions. EDI Engine shall not be financially liable for any retailer compliance chargebacks, routing guide infraction penalties, late-arrival deductions, carton labeling fines, or termination of vendor agreements imposed by your retail trading partners.
6. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall EDI Engine, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption. EDI Engine's total aggregate liability arising out of or related to these Terms or the service shall not exceed the total fees paid by you to EDI Engine in the twelve (12) months preceding the claim.
7. Service Availability & SLA
We strive to maintain a 99.9% service availability uptime for our API translation endpoints. Scheduled maintenance windows will be communicated in advance when practical.
8. Governing Law & Contact
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
9. Third-Party Trademarks & Non-Affiliation
Walmart, Target, Amazon, Costco, The Home Depot, Shopify, and other trade names or trademarks referenced within the application or related documentation are the property of their respective holders. Reference to these brands is solely for nominative compatibility and identification purposes and does not imply affiliation, sponsorship, endorsement, or commercial partnership.